Skip to content
Advertisement
Log in 
  • Do you need permission?
  • Planning
  • Building control
  • Services and information
  • England
  1. Welcome to Planning Portal
  2. Services and information
  3. Help
  4. Frequently Asked Questions
  5. Services and information

Services and information

Services and information Related questions

  • How do I know that a request for payment of an application is genuine?
  • How do you use my information after communicating with me?
  • What is the Planning Portal's complaint procedure?
  • What personal information does the Planning Portal hold and how long do you hold it for?

  • About the Planning Portal
  • Services and information
  • Help
  • Accessibility statement
  • Cookie notice
  • Website Terms and Conditions

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2025 Planning Portal.